Saturday, 30 August 2014

Data centers are the new polluters

IT managers may be too cautious about managing power, and businesses are unwilling to invest in efficiency, study finds

U.S. data centers are using more electricity than they need. It takes 34 power plants, each capable of generating 500 megawatts (MW) of electricity, to power all the data centers in operation today. By 2020, the nation will need another 17 similarly sized power plants to meet projected data center energy demands as economic activity becomes increasingly digital.

Increased electrical generation from fossil fuels means release of more carbon emissions. But this added pollution doesn't have to be, according to a new report on data center energy efficiency from the National Resources Defense Council (NRDC), an environmental action organization.
Whatever happened to Green IT?

In term of national energy, data centers in total used 91 billion (kilowatts) kWh in 2013, and by 2020, will be using 139 billion kWh, a 53% increase.
NRDC Data center efficiency chartThis chart shows the estimated cost and power usage by U.S. data centers in 2013 and 2020, and the number of power plants needed to support this increased demand. The last column shows carbon dioxide (CO2) emissions in millions of metric tons. (Source: NRDC)

The report argues that improved energy efficiency practices by data centers could cut energy waste by at least 40%. The problems hindering efficiency include comatose or ghost servers, which use power but don't run any workloads; overprovisioned IT resources; lack of virtualization; and procurement models that don't address energy efficiency. The typical computer server operates at no more than 12% to 18% of capacity, and as many as 30% of servers are comatose, the report states.

The paper tallies up the consequences of inattention and neglect on a national scale. It was assembled and reviewed with help from organizations including Microsoft, Google, Dell, Intel, The Green Grid, Uptime Institute and Facebook, which made "technical and substantial contributions."

The NRDC makes a sharp distinction between large data centers run by large cloud providers, which account for about 5% of the total data center energy usage. Throughout the data center industry, there are "numerous shining examples of ultra-efficient data centers," the study notes. These aren't the problem. It's the thousands of other mainstream business and government data centers, and small, corporate or multi-tenant operations, that are the problem, the paper argues.

The efficiency accomplishments of the big cloud providers, "could lead to the perception that the problem is largely solved," said Pierre Delforge, director of the NRDC's high-tech sector on energy efficiency, but it doesn't fit the reality of most data centers.

Data centers are "one of the few large industrial electricity uses which are growing," Delforge said, and they are a key factor in creating demand for new power plants in some regions.

Businesses that move to co-location, multi-tenant data center facilities don't necessarily make efficiency gains. Customers may be charged on space-based pricing, paying by the rack or square footage, with a limit on how much power they can use before additional charges kick in. But this model offers little incentive to operate equipment as efficiently as possible.

In total, the report says U.S. data centers used 91 billion kilowatt-hours of electricity last year, "enough to power all of New York City's households twice over and growing." By 2020, annual data center energy consumption is expected to reach 140 billion kilowatt hours.

If companies used data center best practices, the report states, the economic benefits would be substantial. A 40% reduction in energy use, which the report says is only half of the technically possible reduction, would equal $3.8 billion in savings for businesses.

The report also finds that energy efficiency progress is slowing. Once the obvious efficiency projects, such as isolating hot and cold aisles, are accomplished, addition investment in energy efficiency becomes harder to justify because of cost or a perception that they may increase risk. IT managers are "extremely cautious," about implementing aggressive energy management because it could introduce more risk to uptime, the report notes.

There are a number of measurements used to determine the efficiency of data centers, and the report recommends development of tools for determining CPU utilization, average server utilization, and average data center utilization. It says that "broad adoption of these simple utilization metrics across the data center industry would provide visibility on the IT efficiency of data centers, thereby creating market incentives for operators to optimize the utilization of their IT assets. "

The NRDC isn't the first to look at this issue. In 2007, the U.S. Environmental Protection Agency, working with a broad range of data center operators and industry groups, released a report on data center power usage that found that the energy use of the nation's servers and data centers in 2006 "is estimated to be more than double the electricity that was consumed for this purpose in 2000." It called for energy efficiency improvements.

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Wednesday, 20 August 2014

Twitter to remove images of deceased upon request

Twitter has some reservations in granting wishes of kin

Twitter said late Tuesday it will remove images and videos of deceased people upon the request of family members, but it put conditions on the policy.

The microblogging service made the announcement a week after the daughter of the late comedian Robin Williams said she would quit Twitter after receiving gruesome images of him from online trolls.

The move also comes as Twitter tried to delete images and video depicting the death of U.S. photojournalist James Foley, who was apparently killed by the militant group Islamic State, better known as ISIS.

"In order to respect the wishes of loved ones, Twitter will remove imagery of deceased individuals in certain circumstances," Twitter spokesman Nu Wexler said in a message about the update to its policies.

"When reviewing such media removal requests, Twitter considers public interest factors such as the newsworthiness of the content and may not be able to honor every request."

Twitter, which boasts 271 million active monthly users, posted details of the policy that require the estate or a person's family member to provide documents such as copies of a death certificate and government-issued identification.

Family members or other authorized people can request the removal of photos or video of deceased people on Twitter "from when critical injury occurs to the moments before or after death," it said.

Twitter still refuses to provide account access to anyone, even if they are related to the person who has died.

Women have been the target of threats an abuse on Twitter, and critics have urged the company to change its Twitter Rules. A year ago, it introduced an "in-tweet" abuse button to report violations.

But some have complained that it's still impossible to stop determined trolls.

"Ive endured this for two years, and so have countless others," Twitter user Imani Gandy recently wrote about the racist invective she suffers at the hands of one particular troll.

"He creates hundreds of accounts to tweet his inane ramblings to my friends, online acquaintances and even my work. He latches on to any tweet of mine and harasses anyone that I interact with."

She criticized Twitter for being slow to act and having no solutions beyond suspending accounts, adding she and other users are trying to get Twitter CEO Dick Costolo to strengthen the service's abuse policies.

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Saturday, 2 August 2014

25 useful, free tools for every Windows desktop

Whatever your poison -- Windows 7 or 8, updated or not -- there's a desktop tool just begging to become part of your repertoire.

Top 25 free tools for every Windows desktop
While smartphones descend on computer cognoscenti like Mongol hordes and tablets tempt the tried and true, the good ol’ Windows desktop still reigns supreme in many corners of the modern tech world. That’s where I live, and I’m not ashamed to admit it.

If you haven’t looked at free desktop programs lately, you’ll be surprised. The inexorable shift to a post-PC world hasn’t deadened the market or dulled innovation. Quite the contrary. The current crop of free-for-personal-use (and cheap for corporate use) desktop apps runs rings around the best tools we had not long ago.

Productivity, file management, media, system, security -- here are my top choices for the most useful free and almost-free desktop apps, tested on Windows 7, Windows 8, and Windows 8.1 Update 1.

Top free desktop productivity tool: FreeCommander XE
Whether you’re using File Explorer in Windows 7 or Windows Explorer in Windows 8/8.1, you’re up against the same, lame Explorer layout we’ve known for more than a decade, plus or minus a few icons on a Ribbon. FreeCommander XE presents the obvious solution -- two side-by-side panes for independent navigating and copying -- along with an entire cookie jar full of worthwhile one-click features.

Although some of the download versions of FreeCommander XE bundle unrelenting crapware, the version available from the FreeCommander site installs without a hitch or a hitchhiker.

Top free desktop productivity tool: 7-Zip
Every desktop user needs 7-Zip. While Windows 8 (finally!) added the ability to look into ISO files -- you still need 7-Zip to see them in Win7 -- Win8’s Windows Explorer still doesn’t support RAR compressed files, which are becoming more common as Mac use continues to rise. 7-Zip also creates password-protected Zip files, as well as self-extracting Zips.

You don’t need to register or pay for 7-Zip.

Don’t fall for a website with a similar name. To get the real, original, one and only free 7-Zip, with a crapware-free installer, go to 7-zip.org. There’s support on the 7-Zip Sourceforge page.

Top free desktop productivity tool: EditPad Lite
Notepad is soooooo last century.

Even with all of the fantastic new brightly colored file formats running around today, everybody, sooner or later, needs a text editor. Let’s hear it for EditPad Lite.

With tabs, undo/redo, Unicode support, cut/copy/paste, and search and replace all in a svelte and fast package, EditPad Lite works wonders. Free for personal use, the pro/corporate package costs as little as $9 per user. Pay for the product, and you also get a spell-checker.

Top free desktop productivity tool: PicPick
If you've ever tried to use the Windows Snipping Tool to capture fleeting images on the screen -- notification boxes that go away when you click, or popover menus that disappear the minute you move your mouse -- you're in for a treat.

PicPick lets you take screenshots with the press of a key, and pressing the key doesn't make ephemeral items on the screen run for cover. Once you've taken the shot, PicPick pops your screen into an editor with tools for resizing and editing. Add automatic file naming, on-screen magnification at selectable levels, a pixel ruler, color picker, and a half-dozen other screenshooting aids, and you end up with a versatile, everything-but-the-kitchen-sink shooter. Just watch out for crapware.

Top free desktop productivity tool: Tixati
If you aren’t yet using torrents, now’s the time to start.

For years I’ve used and recommended uTorrent, but the current version’s installer includes the notorious piece of crapware known as OpenCandy. I wouldn’t touch uTorrent now with a ten foot barber pole.

Instead, try Tixati. It’s simple (no Java, no .Net), fast, easy to use, supports magnet links (which really simplify downloads), with extensive bandwidth reporting and management. Be careful when you navigate the download site. You may see an ad at the top of the page that says Download. If so, don’t click it -- horrendous crapware may lurk. Instead, follow the link to an official mirror site.

Top free desktop productivity tool: Tixati
If you aren’t yet using torrents, now’s the time to start.

For years I’ve used and recommended uTorrent, but the current version’s installer includes the notorious piece of crapware known as OpenCandy. I wouldn’t touch uTorrent now with a ten foot barber pole.

Instead, try Tixati. It’s simple (no Java, no .Net), fast, easy to use, supports magnet links (which really simplify downloads), with extensive bandwidth reporting and management. Be careful when you navigate the download site. You may see an ad at the top of the page that says Download. If so, don’t click it -- horrendous crapware may lurk. Instead, follow the link to an official mirror site.

Top free desktop file management tool: File Shredder
Even if you don’t wear a little tinfoil hat, from time to time you may want to completely delete a specific file or overwrite an entire drive before you give it away.

If you do wear a little tinfoil hat, File Shredder will help you graduate to the big leagues. Shred files, folders, free space, entire drives, you name it, using any of several shredding algorithms.

Pro tip: When you get to the download page, don’t click the Download icons -- those lead to a Zip manager and Download manager that aren’t exactly what you want. Instead, click on the link in the text that says “download File Shredder.”

Top free desktop file management tool: Auslogics Duplicate File Finder
While the cost of cloud storage is rapidly approaching zero, most of us are still tied to hard drives here on earth. If you think your hard drive might have 10 different copies of a specific photo of your last birthday party, well, it probably does.

Auslogics Duplicate File Finder’s easy-to-use interface makes it relatively easy to find and select the duplicated files you want to delete, then stick the selected files in the Recycle Bin.

A word of caution: While the Auslogic’s installer wants to put all sorts of junk on your machine, all the options are confined to one “Free Search Offer by Spigot” panel. Uncheck all of the junk, and you’ll end up with a very usable duplicate finder. Don’t install Spigot.

Top free desktop file management tool: SpaceSniffer
Want to know what’s taking up all the space on your hard drive? Run SpaceSniffer.

No installation required -- it runs from a simple EXE -- no malware, no funny stuff. You end up with a patchwork quilt of files and folders. Click on a folder or file to get more details. Double-click on a folder to see all of the components.

There’s even a filtering capability so you can look at all of your MP4 files or JPGs. Great way to zoom in on the big space hogs.

Top free desktop file management tool: Comodo Backup
Windows 7 has a decent -- but not perfect -- backup and restore function. Windows 8 basically throws it all away. Yes, you can find vestiges of Win7 backup buried in the dregs of Windows 8, but it’s a pain. Microsoft wants you to use its new backup method, stick everything on OneDrive, and use Refresh/Restore should the proverbial hit the fan. Comodo Backup runs rings around all of them.

Comodo wants to back you up to the cloud, give you 10 GB of free online storage, then sell you the rest. But even if you choose to backup the old-fashioned way, Comodo Backup is free and works like a champ.

Top free desktop media tool: VLC Media Player
Another poster child for open source software, VLC Media Player plays just about anything -- including YouTube Flash FLV files -- with no additional software, no downloads, no headaches. I use it exclusively for videos.

Unlike other media players, VLC sports simple, Spartan controls, built-in codecs for almost every file type imaginable, and a large and vocal online support community. VLC plays Internet streaming media with a click, records played media, converts between file types, and even supports individual frame screen shots. Yes, there’s a Metro version. No, I don’t recommend it.

VLC is well-known for tolerating incomplete or damaged media files. It will even start to play downloaded media before the download’s finished.

Top free desktop media tool: Image Resizer
Once upon a time, the Windows XP PowerToys included a fabulous, simple, fast image resizer. Right-click on a photo, choose Resize Pictures, and the photo is reduced in size to a fraction of the original. With options for Small, Medium, Large, Mobile, and Custom, you can make the resized file as small as you like, and maintain a lot of image fidelity in the process.

But XP came and went, and Microsoft didn’t keep the PowerToys updated. Enter Brice Lambson, a Microsoft employee with a heart of gold -- and a mission to bring the free Image Resizer to the latest versions of Windows. Microsoft still doesn’t support Image Resizer. But Brice does.

Top free desktop media tool: Paint.net
With dozens of good -- even great -- free image editors around, it’s hard to pick one above the others. Irfanview, for example, has tremendous viewing, organizing, and resizing capabilities.

For powerful, easy-to-use photo editing, with layers, plug-ins, and all sorts of special effects, along with a compact and easily understood interface, I’ll stick with Paint.Net. Although it requires Windows’ hard-to-keep-updated .Net Framework, the program puts all of the editing tools a non-professional might reasonably expect into a remarkably intuitive package.

Watch out for bogus “Download” ads on the site.

Top free desktop media tool: VirtualDub
I know many people who swear at Windows Live Movie Maker, but don’t want to shell out the money for an expensive Windows video editor, and refuse to switch to Apple’s iMovie. For those people, VirtualDub is a good compromise -- and the price is right.

It’s almost entirely AVI-based, although it can handle screen captures, MPEG-1, and BMP files. If you’re working with AVI or your camera cranks out files in AVI (mine does), the restriction may not hurt. The program itself runs easily, fast, and very simply, with no installation required.

Top free desktop media tool: HandBrake

Windows doesn’t rip DVDs. Period.

While you’re bound to get a hundred different opinions from any collection of a dozen different RIAA lawyers, ripping DVDs for your own use (say, to play them from a computer that doesn’t have a DVD player, or to keep your three-year-old’s fingers off the shiny side) is a common, debatably illegal, activity. Ask your lawyer how she rips DVDs.

I rip DVDs all the time (so sue me), and when I do, I use Handbrake. Open source software at its finest, HandBrake has an enormous number of options that should cover even the most convoluted cases.

Top free desktop system tool: Secunia PSI
A key component in keeping your system up-to-date, Secunia Personal Software Inspector scans every program on your computer and tells you in no uncertain terms if you have any wayward programs that haven’t been patched. PSI knows about more than 3,000 different programs.You can tell Secunia PSI to automatically keep your programs updated, and unless there’s some sort of odd manual intervention required, everything gets patched behind the scenes.

I particularly appreciate the fact that PSI respects my Windows Update settings -- so while I have everything else updated automatically, it lets me install Microsoft patches on my own schedule. Free PSI is for personal use; CSI corporate editions available.

Top free desktop system tool: Autoruns
Microsoft’s venerable and free-as-a-breeze Autoruns finds more auto-starting programs (add-ins, drivers, codecs, gadgets, shell extensions, whatever) in more obscure places than any other program, anywhere. AutoRuns not only lists the auto-running programs, it lets you turn individual programs off.

There are many minor features, including the ability to filter out Microsoft-signed programs, a quick way to jump to folders holding auto-starting programs, and a command-line version that lets you display file hashes. AutoRuns doesn’t require installation. It’s a program that runs and collects its information, displays it (with a rather rudimentary user interface), lets you wrangle with your system, then fades away.

Top free desktop system tool: HWiNFO
If you’re curious about the hardware that beats inside your system, have I got a utility for you. HWiNFO delves into every nook and cranny. From the summary (shown here) to detailed Device Manager-style trees of information -- entire forests of information -- HWiNFO can tell you everything anyone could want to know about your machine.

There’s a separate real-time monitoring panel that tells you the current status of everything under the sun: Temperatures, speeds, usage, clocks, voltages, wattages, hard drive SMART stats, read rates, write rates, GPU load, network throughput, and on and on.

Top free desktop system tool: PDF-XChange Viewer
For years, I recommended Foxit Reader as my favorite PDF viewer. Then the folks at Foxit started piling crapware into the installer, and I finally gave up. Now, I recommend a better product -- not only with more features (including text overlay, which works for form filling, and OCR conversion), but also with fewer, uh, unintended installer hitchhikers.

PDF-XChange Viewer offers all the PDF functions that most desktop users need. For Windows 8 users it also keeps you from that awful Metro viewer. The Viewer is free for businesses, too.

Top free desktop system tool: Revo Uninstaller
Revo Uninstaller well and truly uninstalls programs, and it does so in an unexpected way. When you use Revo, it runs the program’s uninstaller and watches while the uninstaller works, looking for the location of program files and for Registry keys that the uninstaller zaps. It then goes in and removes leftover pieces, based on the locations and keys that the program’s uninstaller took out. Revo also consults its own internal database for commonly-left-behind bits, and roots those out as well.

The not-free “Pro” version monitors your system when you install a program, making removal easier and more complete. Pro will also uninstall remnants of programs that have already been uninstalled.

Top free desktop system tool: Process Explorer
Process Explorer tells you which files are currently open by what program. That feature alone has saved me half a head of hair because once it's identified by Process Explorer, the process that has locked up your file can be killed. Process Explorer also gives you full information on all of the svchost processes running on your PC. That accounts for the other half a head.

Mouse over a process, even a generic svchost, and you can see the command line that launched the process, the path to the executable file, and all of the Windows services being used. Right-click and you can go online to get more information about the executable.

Another must-have product from, yes, Microsoft.

Top free desktop system tool: Recuva
File undelete has been a mainstay of the PC utility market since the days of DOS. Far as I’m concerned, there’s never been an undelete tool better than Piriform’s Recuva (pronounced “recover”): fast, thorough, and free.

When you throw out the Windows Recycle Bin trash, the files aren’t destroyed; rather the space they occupy is earmarked for new data. Undelete routines scan the flotsam and jetsam and put the pieces back together. As long as you haven’t added new data to a drive, undelete (almost) always works; and even if you’ve added some data, there’s a good chance you can get most of the deleted stuff back.

Recuva does all of that and more, for your hard drive, USB drives, even memory cards.

Top free desktop security tool: LastPass
LastPass keeps track of your user ids, passwords, and some other settings, stores them in the cloud, and offers them to you with just a click. LastPass does its AES-256 encrypting and decrypting on your PC, using a master password that you have to remember. The data that gets stored in the cloud is encrypted, and without the key, the stored passwords can’t be broken, unless you know somebody who can crack AES-256 encryption.

LastPass works as a browser add-on for IE, Firefox or Chrome, so all of your passwords are stored in one place, accessible to any PC you happen to be using -- if you have the master password.

Top free desktop security tool: EMET
Microsoft’s EMET (Enhanced Mitigation Experience Toolkit) forces Windows to use two specific malware-busting defense systems. ASLR (Address Space Layout Randomization) relocates pieces of programs randomly, making it much harder for malware to hook into specific locations; DEP (Data Execution Protection) makes it much harder for malware to lurk in parts of memory that should contain data.

EMET breaks some -- even many -- programs. While it would be nice if all Windows applications would submit to EMET, they don’t. That said, there’s very little downside to installing EMET and telling the installer that you want to protect Java, Internet Explorer, and the Office programs.

Top free desktop security tool: Kaspersky TDSSKiller
The name may lead you to believe that TDSSKiller kills the TDSS rootkit, but the product does much more simply because so many common rootkits are based on, or derived from, TDSS. The current version detects and removes SST, Pihar, ZeroAccess, Sinowal, Whistler, Phanta, Trup, Stoned, RLoader, Cmoser, and Cidox. Unlike most rootkit killers, this one runs in Windows.

To run the program, fill out the form on the TDSSKiller page, wait for Kaspersky to send you a download link. Download the program and run it -- no installer, just an EXE. If any rootkits are found, you’ll be given the opportunity to Delete/Cure, Copy to quarantine, or Skip each identified interloper.

Top free desktop security tool: Malwarebytes
No doubt you already have an antivirus program. I use, and recommend, Microsoft Security Essentials (or Windows Defender in Win8, which is basically the same thing), but there are many good alternatives.

Malwarebytes is different. The free version is designed to run manually -- I run mine once a week. Malwarebytes picks up all sorts of creepy crawlies that get past AV programs. When combined with the support on the Malwarebytes forum, Malwarebytes is the ultimate fallback for infected systems -- whether you know they’re infected or not.

A word of warning
It’s never been easy to download freeware, but with the proliferation of sites (even well-known sites!) that bundle their own loads of crap in the installer make finding the real, clean product harder than ever.

While coming up with these recommendations, I was impressed by the number of “Download” icons like the one shown here. If you look at the very tiny print, you’ll notice that the Download link appears on an advertisement. In this case, if you click on the green box just above the phrase “Download Tixati v1.96,” and unleash the installer, your system will get a big shot of junk.

Now, more than ever, you have to be very careful where you click.

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Monday, 21 July 2014

Windows XP: No IE9 for you

Microsoft becomes first major browser maker to drop support for world's most popular OS

Microsoft's new browser, Internet Explorer 9 (IE9), will not run on Windows XP, now or when the software eventually ships, the company confirmed Tuesday.

The move makes Microsoft the first major browser developer to drop support for XP, the world's most popular operating system, in a future release.

Although Microsoft excluded Windows XP from the list for the IE9 developer preview, it sidestepped the question about which versions of Windows the final browser would support. In an IE9 FAQ, for example, Microsoft responded, "It's too early to talk about features of the Internet Explorer 9 Beta" to the query, "Will Internet Explorer 9 run on Windows XP?"
dialog box
This dialog box pops up during attempts to install IE9 Platform Preview on Windows XP.

That caused some users to demand a straight answer. "Please tell whether the final version will run on Windows XP SP3 or not," said someone identified as "eXPerience" in a comment to a blog post by Dean Hachamovich, Microsoft's general manager for the IE team. "If not, please be clear about it. Really, enough is enough of keeping users in the lurch about Windows XP support."

Others bashed Microsoft on the assumption that IE9 would never run on XP. "Dropping Windows XP support is one of the worst decisions ever taken by [the] IE team, probably even worse than disbanding the IE team back in the IE6 days," claimed an anonymous commenter.

Microsoft had offered up broad hints that IE9 was not in Windows XP's future, however. Tuesday, a company spokeswoman said the new browser needs a "modern operating system," a phrase that hasn't been paired with Window XP for years. "Internet Explorer 9 requires the modern graphics and security underpinnings that have come since 2001," she added, clearly referring to XP, which appeared that year.

Windows XP's inability to run the Platform Preview or the final browser stems from, IE9's graphics hardware acceleration, which relies on the Direct2D and DirectWrite DirectX APIs (applications programming interfaces). Support for those APIs is built into Windows 7, and was added to Vista and Windows Server 2008 last October, but cannot be extended to Windows XP.

Some users worried that by halting browser development for Windows XP, Microsoft would repeat a current problem, getting customers to ditch IE6 for a newer version. "Those who choose to stay with XP will be forced to [then] stay forever on IE8, which will become the new IE6," said a user named Danny Gibbons in a comment on Hachamovich's blog.

Tough, said Sheri McLeish, Forrester Research's browser analyst. "This is the stick to get off XP," she said. Windows XP users will solve the browser problem themselves when they upgrade, as most eventually will, to Windows 7. "What are they going to do, go to Linux or run XP forever?" she asked.

Still, IE9's inability to run on Windows XP will prevent it from becoming widespread until the nearly-nine-year-old OS loses significant share to Windows 7. According to Web metrics company NetApplications' most recent data, if IE9 was released today, it would be able to run on just over a quarter -- 27% -- of all Windows machines.

No other major browser maker has announced plans to stop supporting Windows XP, but several have dropped other operating systems or platforms. Last month, for instance, Mozilla said it would not support Apple's Mac OS X 10.4, known as "Tiger," in future upgrades to Firefox. Google's Chrome for the Mac, meanwhile, only runs on Intel-based Macs, not on the older PowerPC-based machines that were discontinued in 2006.

The IE9 Platform Preview can be downloaded from Microsoft's site. It requires Windows 7, Vista SP2, Windows Server 2008 or Windows 2008 R2.

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Sunday, 22 June 2014

Surface Pro 3 'notebook' reaches retail today

Microsoft today kicked off sales of the Surface Pro 3, the 2-in-1 touted by the company as a notebook replacement.

The it's-a-table-it's-a-notebook, which was unveiled one month ago, is currently available in two models, both powered by a dual-core Intel Core i5 processor, the same used in 2013's Surface Pro 2.

For $999, customers get a Surface Pro 3 equipped with 128GB of storage space; the 256GB configuration costs $1,299. Those models are now available in Microsoft's own retail stores and its online e-market for American and Canadian customers, as well as at partner retailers. Best Buy, for example, started selling the Surface Pro 3 in its U.S. brick-and-mortar and online stores on Friday, as did Tiger Direct, an online-only retailer.

Microsoft has pledged to start selling the Surface Pro 3 in 26 additional markets -- including Australia, China, France, Germany, Japan, Spain and the U.K. -- by the end of August.

Best Buy also launched a nine-day trade-in deal that hands customers a gift card -- minimum value of $50 -- in exchange for a working tablet. The card can be applied toward the purchase of Surface Pro 3. According to Best Buy's exchange calculator, the retailer will give $387 for a 128GB Surface Pro 2 and $217 for a working Surface 2, the tablet powered by the beleaguered Windows RT operating system.

Other Surface Pro 3 configurations will be available for sale on Aug. 1, Microsoft said Friday. Previously, the Redmond, Wash. firm had set the launch of those models as simply sometime that month.

Slated to reach retail in six weeks are the $799 Surface Pro 3 with 64GB of storage, powered by a dual-core Intel Core i3 CPU, and two running a dual-core i7 processor, one with 256GB of storage priced at $1,599 and the top-of-the-line tablet with 512GB for $1,949.

New orders for the two now-available models will be shipped June 30, according to the Microsoft online store. The $199.99 docking station, which Microsoft also trumpeted last month, will be available Aug. 15 in the U.S. and Canada.

None of the Surface Pro 3 prices include a cover keyboard, which Microsoft mandates to make good on its claim that the device can replace a laptop. The Surface Pro Type Cover costs $129.99, pushing the out-of-pocket price of the 128GB configuration to $1,129.

That price is 13% to 26% higher than a corresponding MacBook Air, the notebook that Microsoft has incessantly used in its comparisons: A 13.3-in. MacBook Air with 128GB of flash storage lists for $999, while the 11.6-in. MacBook Air -- closer in screen size to the 12-in. Surface Pro 3 -- with the same amount of storage space runs $899.

For Bob O'Donnell, principal analyst at Technalysis Research, the Surface Pro 3 has been "a nice device." O'Donnell, like many analysts and some members of the media, has had a Surface Pro 3 since the May 20 launch event.

"I like the bigger touchpad, the bigger screen, and the aspect ratio [of the screen] is better," said O'Donnell. "All in all, it's a nice product."

Two configurations of the Surface Pro 3 went on sale Friday, at prices of $999 and $1,299 sans cover keyboard. (Image: Microsoft.)

Not perfect, though. O'Donnell's biggest beef was that Microsoft keeps selling the cover keyboard as an extra, when that keyboard is absolutely necessary to make good on the firm's claims. "They should have bundled the keyboard," O'Donnell said. "They're trying to position it as a tablet. It's not a tablet, it's a notebook."

O'Donnell estimated that he's used the Surface Pro 3 as a notebook 95% of the time, as a tablet just 5% of the time. He uses his go-to system, a Dell XPS 12 -- the screen revolves to lay flat on the keyboard for tablet-esque tasks -- in the same 95-5 fashion.

"The best way to view and think about the Surface Pro 3 is as the evolution of the notebook," said O'Donnell. "This is how notebooks are headed."

Surface Pro 3 tablets and accessories can be ordered from Microsoft's e-store.

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Friday, 30 May 2014

The World's Best (and Worst) IT Cities to Work and Play

Despite all the economic and political strife in the world, the globe-trotting techie still has opportunities for working at home and abroad -- and even take in an adventure! For every hot spot, however, there's an evil twin nearby. Here are some cities that should tickle the traveling bone of IT pros, as well as cities in the same country to steer clear of.

Brazil's Best: Sao Paulo
Sao Paulo is a city on high-tech's fast track, specifically the emerging area known as Brooklin. Who's in Sao Paulo? AT&T, Microsoft, Samsung, Oracle, Hewlett-Packard, to name a few. Sao Paulo's favorite tech son is Mike Krieger, co-founder of Instagram, the picture-sharing app that Facebook just bought for $1 billion.

Brazil's Worst: Sao Paulo Slums
You don't have to venture far from the booming central city of Sao Paulo to find the worst places. Sao Paulo has some of the largest slum populations in South America. We're talking shanty towns made of cardboard and wood and the occasional concrete wall. It's a tale of two cities.

Germany's Best: Munich
Here are some cool stats about Munich: It's the third largest city in Germany, plays host to many large companies (BMW, Siemens, Allianz) and has one of the largest communities of programmers. Even better, Munich has a buzzing nightlife and is well-known for its breweries and tasty white sausage.

Germany's Worst: East Berlin in the '80s
We're going back in time before President Ronald Reagan told Russian leader Mikhail Gorbachev to "tear down this wall." The Berlin Wall, built in 1961, became a symbol of communism. Living in East Berlin up until the late '80s was an oppressive, Orwellian experience. Thankfully they tore down that wall in '89.

France's Best: Paris
Paris is one of the great cities in the world and should be on the short-list for job destinations. There is so much to do: spending leisure time in a cafe, gazing at the Eiffel Tower, touring the cathedral of Notre-Dame. Of course, we're not all that sure about the technology scene. Our guess is it's a bit insulated, given the many years France spent pushing its own version of the Internet, called Minitel.

France's Worst: Rest of France
Quick, name another major city in France you'd want to visit.

China's Best: Beijing
No global list would be complete without a city in China, which is well on its way to becoming the country capital of the world. The tech capital in China is Beijing, home to a wealth of tech talent, venture capital and the acclaimed Tsinghua University. If Beijing isn't your thing, try Hong Kong. A couple of years ago, Forbes called Hong Kong China's next tech hub.

China's Worst: Linfen
A few years ago, CIO.com put together a slideshow of the Worst Cities to Work in IT: International Edition. Guess what city topped the list? Answer: the coal-producing center of Linfen, China. Combine coal, air and people, and you get one of the most polluted cities in the world.

England's Best: London
London's calling! This is the place to be if you're looking for tech work abroad. Check out London's major tech locale, Tech City/Silicon Roundabout. "Despite our investors being in Silicon Valley, I came here because all of our customers have a strong presence in London," says American ex-pat Rob Fitzpatrick, founder of startup FounderCentric.

England's Worst: Nottingham
A few years ago, think tank Reform ranked Nottingham as the most crime-ridden major city in England and Wales. Apparently, the evil Sheriff of Nottingham got the last laugh on Robin Hood. Most recently, a dozen men and two youths were sentenced for rioting last summer, which included firebombing a police station. And you thought Sherwood Forest was dangerous.

UAE's Worst: Dubai
Then there's the ugly side of Dubai. Despite its modern wonders, Dubai is steeped in cultural tradition. American expatriates can land in jail for all sorts of minor transgressions: kissing or holding hands in public, swearing or making rude gestures, driving with any amount of alcohol, wearing revealing clothing at places other than the beach, etc. Be careful, techies

UAE's Best: Dubai
Dubai is the world's richest dream destination rising out of the desert. You can venture onto a man-made island in the shape of a palm tree, snow ski in a hotel while the sun beats down outside, and work in some of the most modern facilities. We hear the nightlife is pretty exciting, too.

Dubai's tech scene, Internet City, is the largest information and communication technology business park in the Middle East.

Ireland's Worst: Belfast
The Belfast "Good Friday" agreement of 1998 ended the Troubles in Northern Ireland, yet there are still occasional outbreaks of violence. Most folks will tell you Belfast is perfectly safe, citing low crime rates and friendly people. Then again, Belfast is the birth place of the Titanic. How much bad luck can one place have?

Ireland's Best: Dublin
Earlier this year, Microsoft began investing an additional $130 million in its data center in Dublin. Computer training schools have also popped up. Dublin is fast becoming one of the most exciting tech pubs, errr, hubs. Great, now we're craving a pint of Guinness.

United States' Worst: Middle of the Hatfield-McCoy Feud
If you watched the History Channel's recent "Hatfields & McCoys" miniseries starring Kevin Costner and Bill Paxton, you'll know that the Tug Fork off the Big Sandy River separating West Virginia and Kentucky isn't the safest place to be. You can get shot just for having the wrong name.

United States' Best: Silicon Valley
Let's start with the homefront. If you're a techie who wants to be in the center of the high-tech universe, there's only one place to be: Silicon Valley. It's the home to Apple, Google, Facebook, Oracle, Intel, and where venture capitalists along Sand Hill Road fuel great ideas. Oh, there's also a nice little city to the north called San Francisco.

Australia's Best: Sydney
Sydney and Melbourne are the two largest cities for IT in Australia. Actually, they're the only cities in Australia. (Just joking, mate!) We're going with Sydney because of its hot tech startup scene, venture capital, good bars, and lots of cool architecture. Check out Sydney's Super Digital Precinct. Sydney is to software what Melbourne is to bio-tech.

Australia's Worst: Great Barrier Reef
The Great Barrier Reef is a SCUBA diver's paradise -- that is, until the man in the white suit shows up. When this happens, you don't want to be anywhere near the water. News reports of swimmers getting attacked by great white sharks in the Great Barrier Reef are becoming more common.



Sunday, 25 May 2014

IT power grab: Should you be a Machiavellian manager?

Ready to toss aside that meek service mentality and step up your game? Several savvy CIOs explain how to grasp the reins of IT power.

Two recent works from leading analyst firms throw down the gauntlet to CIOs: Once IT leaders fully embrace the power they hold in the enterprise, they can stop taking orders and start giving advice.

Gartner's contribution is an e-book from analyst Tina Nunno, The Wolf in CIO's Clothing: A Machiavellian Strategy for Successful IT Leadership, summarized in this Gartner release.

Forrester's contribution is a report from research director Khalid Kark and researcher Andrew Smith, The Disruptive CIO: CIOs Must Master Business Agility, An Offensive Posture And Customer Obsession.

These analysts have a common thread to their advice: Years of striving for IT/business alignment have resulted in a service provider mentality within IT, one that casts the business as the customer who's always right. These pundits say this strategy is destined to fail, and exhort CIOs to grasp the reins of leadership instead.

The question is how? NiccolA2 Machiavelli, the 15th century politician and writer, endorsed manipulation and political intrigue to gain advantage -- tactics deemed counter-productive by the CIOs interviewed for this story. Nevertheless, those same IT leaders embrace the idea of grasping power and wielding it -- and even of being disruptive when the situation calls for it. Consider this the CIO's guide to the new rules of power.



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